Support Policy

KaKebe Shop Online is committed to helping our users with any inquiries or issues. Our support policy defines how customers and sellers can reach out for assistance, expected response times, and types of support available, including order help, account issues, and product inquiries. Our goal is to ensure every user has a seamless experience while shopping or selling on our platform.

KaKebe Shop Online is Northern Uganda’s No.1 online marketplace, bringing electronics, phones, appliances, groceries, fashion, and daily essentials right to your doorstep.

Order with just a tap on our app or call us directly — fast, reliable, and affordable delivery from trusted suppliers in Lira City and beyond.