Privacy Policy – KaKebe Shop Online

Kakebe Shop (“we,” “our,” or “us”) operates Kakebe Shop Online, available at https://kakebeshop.com and through our Android app (Kakebe Shop).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile app, or any of our services.

By using Kakebe Shop, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you register, make a purchase, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Delivery address

• Payment information (when applicable)

• Account credentials (username and password)

b. Usage Data

We collect data about how you interact with the app or website, such as:

• Pages visited

• Products viewed or added to cart

• Device information (model, OS version, browser type)

• IP address and location (approximate, not GPS-based)

c. Cookies and Tracking Technologies

We use cookies to:

• Keep you signed in

• Remember cart items and preferences

• Analyze app usage and improve performance

You can disable cookies in your browser or app settings, but some features may stop working correctly.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your user account

• Process and deliver orders

• Send order confirmations, receipts, and shipping updates

• Provide customer support and resolve issues

• Personalize your shopping experience

• Send promotional messages or updates (only if you opt in)

• Improve our platform and services

3. Sharing Your Information

We do not sell your personal data.
We may share limited information with:

• Delivery partners – to deliver your orders.

• Payment processors (e.g., Pesapal) – to process transactions securely.

• Service providers – who help us operate, maintain, or improve Kakebe Shop.

• Legal authorities – if required by law, to comply with a legal obligation or protect our users and platform from fraud or abuse.

All third-party services we use are required to keep your data secure and use it only for agreed-upon purposes.

4. Data Storage and Security

Your information is stored securely on our servers and cloud systems protected by encryption and restricted access.
We implement:

• SSL (Secure Socket Layer) for encrypted data transmission

• Access control and authentication for our staff

• Regular security monitoring and updates

Despite our best efforts, no system is 100% secure, and we cannot guarantee absolute security of your data.

5. Your Rights

You have the right to:

• Access, correct, or update your account information.

• Request deletion of your data (subject to legal obligations).

• Opt out of promotional emails or notifications.

• Withdraw consent for specific uses of your information.

To exercise these rights, contact us via support@kakebe.tech.

6. Data Retention

We retain your data for as long as your account is active or as necessary to provide you with services, comply with legal obligations, or resolve disputes.

7. Children’s Privacy

Kakebe Shop is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us immediately for removal.

8. Third-Party Links

Our app and website may contain links to external websites or services (e.g., social media, payment gateways).
We are not responsible for the privacy practices or content of those third-party services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.
When we make significant changes, we’ll notify users through email or app notifications.

10. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, please reach out to us at:

? support@kakebe.tech
? https://kakebe.tech
? Kakebe Technologies Ltd
Lira City, Northern Uganda